Undercliff

Very close follow-ups, Kiara seemed to come across as very personable without being too overpowering. Even though the deal did not materialize, the experience was still overwhemingly positive.

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

We were really struggling on looking for ideal home until met Shirley. She’s always very responsive and clearly understood our requirements. Everything went quite smoothly and super efficient with Shirley’s help! We even found multiple places we really like! After signing the contract, she still helped us on detail arrangements with landlord and also utility stuff. Really appreciate that we have such a responsible, detail-oriented, and good taste agent like Shirley to lead us to this happy ending.