Casa Bella 寶華軒

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Colin represented the best of rental agents. From the start, he was careful to discern our requirements and showed us what we wanted. He did not waste our time and responded promptly to our views, picking up quickly what would not suit us. He was patient and not pushy. He sensitively intervened and protected us from aggressive agents and worked collaboratively with others. His empathy, clarity and professionalism meant that we did not want or need any other agent. When the deal was done, his excellent after sale service setting up all utilities and services meant we had no worries about moving in from day 1. We would certainly recommend Colin to anyone looking for a home in Hong Kong.

My family recently relocated from Sydney to Hong Kong and the thought of finding somewhere to live that suited my needs was daunting. Fortunately, Nicki Perry at OKAY.com was recommended to me by three people in different networks, and after making contact with Nicki, the whole process became a lot easier. Nicki has lived in Hong Kong for 15 years and knows the market extremely well. In particular, and most importantly for us, she understands the needs and expectations of expats and can provide a targeted shortlist very quickly. I could not recommend Nicki more, she is an absolute delight and she goes above and beyond to ensure that you're happy with your decision. Nicki spent two days taking my wife and two (active!) toddlers on apartment inspections and managed to laugh and smile the whole time. Not to mention the time she spent with me showing me around before my family arrived. Nicki is definitely the best in the business.