Smithfield Terrace-Block A 嘉輝花園-A座

Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.

Charlie and I really appreciated all your efforts in helping us identify a new home, your professionalism and warm personality have made our experience a wonderful one! In the past 6 weeks, we emailed and messaged each others almost on a daily basis, and we saw each other at least once a week, and you even drove us around with your own car! With that time and effort, you were able to narrow down exactly what we needed ( given how picky we are! ) and we were so close in finding our new home. We would definitely have signed a lease if our existing landlord didn’t extend this offer for us to stay. We just really wanted to let you know how much we appreciated everything, and it actually feels like you are a friend more than an agent that we just met a few weeks ago! With the holiday season approaching, we wanted to take this chance to say a heartfelt thank you to you! And we wish you and your family a joyous holiday filled with laughter and love!

She made the whole move very easy and stress free. Especially dealing with the Landlord, negotiating some extras for me and the transfer of utilities.