Heng Fa Chuen-Block 11 杏花村-11座

We were living in Kennedy Town but had to find a new place as the family is about to grow with a 2nd child arriving soon. We contacted 3 different agencies and OKAY.com was one of them. We loved the quality properties on their website as many of them fit our western standards. We also appreciated how easy and convenient it was to select the places to visit directly online from the recommendation list sent by our agent with details, pictures and personal notes. Our agent, Jayde Pamuk, immediately understood our needs and our long list of 'must-haves' never discouraged her. All of the apartments we visited had something unique compared to Hong Kong standards. If we must move out again in Hong Kong (hopefully, not too soon!), we would first ask for OKAY.com and Jayde Pamuk.

Kim helped us find our village house following our relocation to Hong Kong. She was extremely responsive and helpfully throughout the entire relocation process – helping us to shortlist properties according to our requirements before the relocation and showing us through many suitable options during our visit. She also helped us understand the locations of the various properties and the pros and cons of each – considerations that we would not have thought of being new to Hong Kong. We were so impressed with Kim’s service that we have already recommended her to another colleague who is relocating to Hong Kong.

Very proactive and helpful. Listened and understood our requirements. Showed us lots of good places.