City One Shatin - Site 5-Block 51 沙田第一城5期-51座

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

I came to Hong Kong with the expectation that finding the right apartment would be a tough slog. This had been the case in other big cities I've lived in. I was massively lucky to be introduced to Dorothy at the outset. She was incredibly organised, enthusiastic, knowledgeable and attentive to my preferences. Dorothy even remained incredibly upbeat and helpful after having to start our search all over again due to my shift in dates. Her insight and guidance made it easier to get a better perspective on what I was looking at. Unlike many agents, Dorothy was fully engaged and made sure my focus was not just on getting a good price or enough space, but practical things like being able to fit the requisite furniture and appliances, and making sure the security and location were good. I have and will in the future advise anybody I know looking for a place in HK to contact Dorothy.

Kiara is a phenomenal letting agent: reliable, flexible and professional. She was easy to contact and extremely helpful in every aspect of finding and securing the perfect rental property for me. Nothing was too much trouble. She went above and beyond to ensure that the process is the exciting experience moving home should be. Thank you so much for all your help and assistance Kiara! Don’t think I would have been able to get everything done and moved into my new place without your help! I would definitely recommend you to anyone who is looking to move (to be honest, I can’t recommend you highly enough!). Thanks again, you are amazing!