Joy Garden 曉穎花園

We were living in Kennedy Town but had to find a new place as the family is about to grow with a 2nd child arriving soon. We contacted 3 different agencies and OKAY.com was one of them. We loved the quality properties on their website as many of them fit our western standards. We also appreciated how easy and convenient it was to select the places to visit directly online from the recommendation list sent by our agent with details, pictures and personal notes. Our agent, Jayde Pamuk, immediately understood our needs and our long list of 'must-haves' never discouraged her. All of the apartments we visited had something unique compared to Hong Kong standards. If we must move out again in Hong Kong (hopefully, not too soon!), we would first ask for OKAY.com and Jayde Pamuk.

I hope this finds you well. I would like to take the opportunity during this festive season to express my gratitude for your efficient and responsible after sales service that extended months beyond the completion of TA signing, helping to liaise with the tenant who was having difficulties to comply with rental payments in a timely manner. With your persistent efforts you have averted a dire situation for both the landlord and tenant for which I am most grateful. Wishing you a very happy holiday and a bright and fruitful new year and beyond.

Amelia is great to work with. She is very professional and very relaxed at the same time. I also appreciated the hand-selection of properties and the opportunity to make further selections by email first; it makes the whole process efficient and it's helpful in getting a sense of what the market is like. Overall, my experience with OKAY.com and with Amelia was superb!