La Costa - Costa Court 海堤居 - 海堤閣

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

We knew Shirley by internet property search. We knew plenty of agencies and had been looking for a real home for a long time. Without much expectation, we set a target for her and to my surprise, her relentless effort made things happen. Not only completion but a completion for both the well-being of the buyer and seller. She continued her effort despite finishing the deal and helped out in various aspects including renovation, mortgage, and insurance issues. She is an all-around agent and I recommend her if you need to sell or buy any properties.

Extremely professional, friendly and genuinely cared about what our family was looking for in a home.