42-44 Robinson Road 羅便臣道42-44號

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Suk Yin (Shirley) truly listens and understands our needs. All her property proposals matched the requirements we put forward (you know, most agents just sell what they want to sell and propose flats way out of the client’s budget!). In the course of confirming the contract, her swift response to our numerous requests and questions, and that all the paper works were decently processed indeed helped relieve our stress of moving home. After moving in, Shirley closely followed up with us and made sure we were all settled in. Highly recommend Shirley, the most decent property agent we have encountered, and OKAY.com for your flat hunt.

The flat I found was quite different from the one I had been originally looking for. Dorothy was able to adjust expectations from both the landlord and my side to find a mutually acceptable arrangement. I thank her for being of great assistance.