Pak Villa 碧園

Cathrin was a very attentive and thoughtful agent who helped us with our move to DB. She had selected plenty of appropriate properties for our budget, was flexible with our viewing times and was prepared for each viewing. She had great knowledge of the local area which helped us to feel comfortable with our decision on where to make an offer. I appreciated her ability to communicate via Whatsapp regularly during our research and viewings; and she supported us with the final handover, particularly with regard to the utilities. I would recommend her professional services to anyone looking to make Discovery Bay their home.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

Sonam was absolutely fantastic in helping me find home in Hong Kong. First, she is pleasant, balanced and reliable. She does not just communicate for sake of winning business but genuinely tries to understand client’s situation and circumstances, and then customises suitable viewings. She has the domain knowledge and understands the local nuances, which definitely helps in case of an expats. She is quick, communicates effectively and shares her views, often highlighting cons of why a place may not suit despite client going ‘Wow’ at first glance. She is thorough on documentation, commands good understanding of tenancy agreement and market nuances. More importantly, she is very good at negotiating with the landlord/agent, provides counter points and alternatives and strives to work in my/tenants best interest. I found Sonam to have the best interest of the client and would recommend potential tenants to request her help in finding their new home in Hong Kong.