Roc Ye Court 樂怡閣

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

I have engaged the services of many real estate agents in my time. It has been my experience that, generally speaking, they are fairly useless. Of course, there is always an exception that proves a rule. In this case, Kim and Nicki are just that - exceptional. Kim and Nicki ensured that every facet of our apartment search was faultlessly handled and executed. Even more so, they put their own personal time and resources in to ensure that the process went super smoothly. The difference, I think, between them and everyone else is sincerity. They really do care about their clients and earnestly so. I unhesitatingly recommend them. Indeed, you’d be doing yourself a serious disservice using anybody else.

Ning is excellent in understanding your needs and translating them into the perfect apartment. I conveyed my expectations and desires for an apartment and Ning was able to quickly organize a viewing tour. With her wide contacts I received a shortlist of apartments on a link which I could express my preliminary interest. Post which she quickly secured apartment viewing within a couple of days. During each viewing, she provided her impartial comments about the pros and cons of the apartment. It was evident that her goal was to ensure the apartment was a great fit for me. Once I’d decided on the unit she went an extra mile to achieve a fair price as well as sort out the other details such as water and electricity for me. She was a single point of contact that ensured I was able to move in a week from viewing the apartment. If you’re looking for exceptional work ethic, excellent service, and an agent to with your interest at heart then Ning is your answer.