Hillock 樂居

Shirley has taken care of my rental matters for many years. Her meticulous and thoughtful service left a deep impression on me. After fully understanding my requirements, she carefully sorted out the potential houses and arranged the viewing plan and itinerary so that I could find the house I wanted in the shortest possible time. She was also able to communicate effectively with the landlords and arranged the agreement sign off quickly so that we could move in as early as possible. The whole experience was very enjoyable. I am very satisfied with Shirley's service and profession. She is responsive, passionate and accountable. I will continue to use her services for sure.

I highly recommend Sonam to anyone looking to rent out their apartment in Hong Kong. She is a true rockstar! She helped me rent out my apartment twice, both during the COVID-19 pandemic when I was stuck out of the country. She went above and beyond to help me with everything, from the handover from the previous tenants to finding new tenants. She even suggested and coordinated touch-up work, helped with inventory checks, and took detailed photos and video walk-throughs. She was also great at getting prospective clients to the door and handling the entire process of coordinating viewings, follow-ups, and contract negotiations. She made the entire process stress-free, even though it should have been anything but. I would have been a total mess without her! Sonam is a lovely, positive, and pleasant person to deal with. She is also very knowledgeable about the Hong Kong rental market. I quickly came to consider her a friend, not just an agent. I can't thank her enough for all her help!

I am writing to praise and express my appreciation with the work of Dorothy on one of our residential properties on Hong Kong Island. We are a property investment company and we have been working with numerous agents. Dorothy impressed me a lot with her professionalism, efficiency and kind personality. The handover report is done perfectly with all the nicely taken pictures and captured all the necessary information in full details. Her after service follow up really impressed me the most. She helps on whatever she is able to, she replies immediately, I can’t think of any other agents who will do the same as her, thanks Dorothy!