Beach Village - Seabird Lane-Block 33 碧濤 - 海燕徑-33座

We were extremely happy with the professional service we received from Jane and OKAY.com in relation to re-letting our property. A tenant was found immediately and Jane was extremely helpful in the handover process and the whole transaction was very stress free. Highly recommend.

Sonam was recommended to us by trusted friends after they successfully found their home with her around the same time we were looking for ours. She quickly understood our unique requirements, displayed good knowledge of the local market, was able to advise on neighbourhoods and narrow our search down to the properties that closely matched our criteria. We found that Sonam was not only responsive to our inquiries but proactive in her search and negotiations, and always very pleasant to deal with. Even though our requirements were somewhat challenging, Sonam displayed great patience and understanding and never tried to rush us into other properties that had compromises, unlike many other agents in Hong Kong. She was always accommodating regarding the scheduling of viewings and made herself available on short notice when necessary. We would be happy to recommend Sonam to anyone looking to find their new home.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben