City One Shatin - Site 7-Block 36 沙田第一城7期-36座

Kim was absolutely incredible to work with, and (for me at least) sets a new benchmark in what I should expect from an agent in the future (which will no doubt be Okay and/or Kim!). She worked well beyond the scope of what I could have expected of an agent, despite the fact that my budget was relatively small, and overall she achieved a final deal that worked very well for me. On top of this she is personable, easy going and a pleasure to chat to and work with. You are lucky to have such an individual in your organization that represents your brand.

Andrea was such a great help in finding us an apartment. She quickly clued on to what we were looking for and didn't waste time trying to push us to go with something we weren't happy with. She also gave up her time and waited over half an hour when I was late for an appointment. We really appreciated having someone help us that we trusted, and who actually listened to our requests. After some horrors in HK, we were so happy we found her!

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.