Heng Fa Chuen-Block 16 杏花村-16座

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

Jayde was an absolute pleasure to work with, not to mention a super fun person to go flat hunting with! I was on a very tight time frame and in the middle of an extremely busy period in my life, but Jayde helped make the entire experience smooth and seamless and found me a beautiful flat in Happy Valley in the space of two days. Jayde handled all the documentation and correspondence between myself and my new landlord, to the extent that she was shuttling back and forth between my flat at the time, my office, her office and everywhere in between to get everything signed off in time for moving day. Even while Jayde was out of town on vacation, she was working to help me secure my new flat because she knew how much I loved it. I have already recommended Jayde to several of my friends and intend to continue doing so going forward!

Vion was very patient and helpful. Always on time and provided us with good options to look at. She was also diligent during the hand-over process, really helpful overall!