City One Shatin - Site 6-Block 26 沙田第一城6期-26座

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Extremely detail oriented and extraordinary service. Kept us updated for past three months with every new deals in the market and was helpful in arranging/negotiating the whole process. I am also very assured that he would help us out through out the tenancy.

Soi was incredibly personable, professional, unflappable and committed to creating a smooth transaction from the moment I got off the plane, to well after the signing. I arrived with only a few days to find a place. But Soi was well organized and made me feel like I was her only client, meeting me over the weekend and with little notice during the week to see and re-see houses. Soi very quickly honed in on what I was looking for, and that helped things move along. Once we zeroed in on a decision, I felt Soi was very much on my side in negotiating with the landlords. It was obvious Soi has a very deep knowledge of the Clearwater Bay and Sai Kung areas, and I am sure other areas, too. While we were out looking, if I happened to see a house that wasn’t on the list but looked empty, Soi seemed to magically have the number for the owner. We are really happy and I can say with confidence that Soi is a big reason why. I would recommend her strongly to anyone looking for real estate advice.