If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben
4.9 / 5.0
Ben PEACE
Cathrin Resovac
From the initial search through to the signing of the lease agreement and handover, Cathrin was extremely patient, accommodating, and helpful throughout the entire process.
4.9 / 5.0
Morgan DELASHMUTT
潘慶秋
I've moved several times over the years in Hong Kong and this was by far the easiest and most pleasurable experience I've had. The pictures on the OKAY website are accurate and the website is totally user friendly. Dorothy asserted no pressure whatsoever. She has a great intuition in understanding what I probably would like and treated people with respect and care. I found an apartment on the 1st day of looking. Got a great deal thanks to Dorothy. I think landlords trust her as much as the prospective tenants. She handled all the documentation and made the whole process seem as smooth as butter. OKAY is so much better than websites of old and Dorothy is just fantastic. Highly Recommended.