Nan Fung Sun Chuen-Block 2 南豐新村-2座

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

She listened to exactly what I wanted. She did not attempt to push me past my budget or show me properties which she knew would be of no interest. She is very personable and easy to work with.

I wanted to thank you for your help in finding our last 2 apartments. You were very helpful was after the after sale service which is always so important in my opinion. Thank you and will definitely use your services when we have to change flats next time.