My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her.
5 / 5.0
Rahul Jacob
吳金萍
Amelia was amazing! I was under a very tight deadline to move and was traveling when I contacted Amelia to help me to look for an apt. She went out of her way to check out apartments and sent me videos and pictures for me to choose from when I was traveling. Given my timeline we had to view 12 apt in 1 day and she was so patient and caring and always put my interest first. After I signed the apt she was so helpful in liaising and following up with the landlord on handover! Amelia made the whole process of looking for apt and moving so smooth and stress-less for me! Thank you Amelia! I can’t do it without you!
4.8 / 5.0
Sonia Y
劉曉雪
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!