Dorothy Poon 潘慶秋

This is now the third property we've worked on with Dorothy since moving to Hong Kong 5 years ago. Dorothy is excellent. She goes above and beyond to help out her clients. For example, in our last place, she was extremely helpful in coordinating and resolving any issues between us and the landlord over the course of our tenancy. Dorothy is extremely efficient as well, she is always very prompt and clear in her communications, and whenever we need anything, she is always extremely accommodating. Finally, Dorothy is also very nice and pleasant to be around and has a great personality. So all in all, we are extremely happy and grateful for our interactions with Dorothy; she has made house/apartment hunting a relatively stress-free activity for us over the years.

The rare quality of Dorothy as a property agent is that she doesn't pressure you at all for decisions. She allows you the time to make the best decision for you and your family - she's a mom and a grandma! I like that she sends listings online and that it is very efficient and minimizes wasted time running around hong kong. I have already recommended her to a few friends and I'm very happy to do so. Thank you!

I would like to thank Dorothy for helping us find a perfect apartment within our budget. She was thorough and gave us good options to choose from. She was very responsive, personable, helpful and knowledgeable throughout the entire process. I can highly recommend her to anyone looking for an experienced agent to guide them through the process.

Dorothy is an extraordinary professional whose absolute focus is client satisfaction. Prior to seeking her guidance, we juggled four agents and their schedules. Dorothy consolidated a listing based on our priorities and our budget. She was direct and wonderfully well humoured in how she guided us to a shortlist. From that shortlist, we settled on a rental property in a very short period. Her thorough attention to detail meant that liaising with landlords and agents was easy. Dorothy offers an after-sale service that is first class. She is a problem solver who drives a fine bargain with panache. Thank you, Dorothy.

I was first contacted by Dorothy in 2019 when we had originally intended to relocate to Hong Kong from Sweden. Due to the challenging environment in 2020 our relocation was postponed to 2021. Every since first contact, Dorothy has been checking in on a regular basis to see how she could assist in our search for an apartment. What we really appreciate with Dorothy is that she is very personable and she really listened to our needs. In addition she was very organised and explained every step in a very diligent and transparent manner. If and when we move again, we will definitely use Dorothy for her services again.

Dorothy was smart in the properties she showed us, very good at explaining and showcasing the various features of the properties and very knowledgeable. She was punctual and reliable and generous with her time and expertise. I'd recommend her to anyone looking to rent, let, buy or sell a property.

To whom it may concern. We engaged Dorothy Poon from OKAY.com to assist us in finding an apartment with a rooftop in Wan Chai, Mid Levels East and Happy Valley. Dorothy presented us with a good selection of available properties in the price range we indicated. She has been very professional and friendly throughout. She has given us sound advice to engage in a lease in apartment that really meets our wishes. We are very pleased with the property and will engage her in the future for upcoming extensions of lease.

We may have not chosen our ideal apartment just yet but we have been thoroughly pleased with Dorothy's consistent efforts and help through out our viewing process. She was friendly, patient and very prompt with her assistance.

Dorothy provided a great end to end service in us finding suitable accommodation. The engagement started before even we relocated to HK, with her giving us handy tips on what to expect on the ground. The process of inspecting potential sites also went smoothly;Dorothy always providing honest feedback through a customer based lens, and keeping in mind what our requirements were. Equally important was her role as the conduit between ourselves and the property owners at the final stages. All required documents and transactions were recorded and explained in a transparent manner. Her personal touch and insights about living in HK , just made it a really satisfying overall experience. I couldn't recommend her enough.

Dorothy is an amazing agent to work with. She listens to your needs and opinions and offers her expert advice. She's also responds quickly and provides transparent communication. We were able to rent our place that thanks to Dorothy’s quick action. Dorothy is highly knowledgeable of the real estate market extremely well -- in pricing, negotiations, and general real estate strategy. She's wicked sharp and brilliant. You definitely want her representing your interests and delivering the results you're looking to achieve. We're very happy with working with Dorothy.

Dorothy is the best! This is my second time working with Dorothy – both times she has found me a property I was happy with and both times made the process very easy. Very kind and helpful and a pleasure to work with. Always available for any questions I had or to arrange viewings. I would highly recommend Dorothy to anyone looking for a property.

Dorothy showed me exactly as per my brief and was extremely helpful during my search. Being totally new to the city and renting apartments I had looked at over 20 apartment before meeting Dorothy and liked none and with her I finalized just the 3rd flat I saw. She listened to all my needs and was aware of my budget. She was super responsive and extremely accommodating and went out of her way to make my move comfortable. She also has very good interpersonal skills. I can’t thank Dorothy enough and strongly recommend her.

Moving from Australia to Hong Kong with our dog, we had several non-negotiable criteria for an apartment and required a secured lease before we arrived. Several other agents were not able to assist, however Dorothy was by far the most helpful and diligent agent we encountered. Dorothy found an apartment that met all of our criteria and promptly arranged the lease and utility connections. I cannot recommend her services highly enough.

I am writing to praise and express my appreciation with the work of Dorothy on one of our residential properties on Hong Kong Island. We are a property investment company and we have been working with numerous agents. Dorothy impressed me a lot with her professionalism, efficiency and kind personality. The handover report is done perfectly with all the nicely taken pictures and captured all the necessary information in full details. Her after service follow up really impressed me the most. She helps on whatever she is able to, she replies immediately, I can’t think of any other agents who will do the same as her, thanks Dorothy!

Dorothy was a great help to us in all areas of our search for a new property. We had quite a specific place in mind, with an average budget and she managed to bring us two several very high quality properties to choose from. We were so happy with one that we moved quite quickly to secure it. Dorothy was again extremely helpful in arranging all the contracts and utilities in a timely manner, and took all of the stress out of the Process. I was very happy with her service from start to finish - and she has even followed up on multiple occasions since we have moved to check if she could help in any way. I would recommend her to anyone in Hong Kong regardless of the property you are looking for.

I had a great experience working with Dorothy to find an ideal flat. Early on, I explained that I wanted the process to be an efficient one and Dorothy proved to be very diligent. She sent me lists of homes based on my criteria and we saved time by narrowing down property viewings to what were necessary. I also tasked her to look into listings I noticed elsewhere and she always came back with results. That was how we found my new flat. Again, Dorothy was quick to engage the landlord and brokered an agreement in a seamless manner. Her can-do attitude and straightforward approach made flat-hunting a breeze!

Dorothy recently assisted me with my search for the perfect apartment. This is my first time living in Hong Kong and Dorothy was an exceptional agent with advice, follow up, management of my expectations and negotiations. She really over-delivered and I am very grateful. Upon signing, Dorothy had sorted all my utilities, and there never was a question that was too big or small. Dorothy has also had a sense of fun and great humour through the process. I would not hesitate in recommending Dorothy to any potential customer.

I cannot thank Dorothy enough for helping locate an apartment in Central for one of our employees. She was very professional and did an outstanding job communicating back and forth with the landlord. Dorothy has a fantastic work ethic and I will always use OKAY.com for any housing needs in HK.

Dorothy was an exceptional agent on every level and I could not have expected more. She went above and beyond throughout the entire process and it was a real pleasure working with her. She is a professional of the highest caliber and I would recommend her to friends and colleagues without hesitation.

Dorothy was a real pro from the outset and we could not have been more pleased with her skills as an agent. She found us a great apartment and we were certainly not the easiest clients to deal with. We had a lot of expectations that were soon crushed after looking at over 20 apartments with other agents who did not listen to our needs and showed us places that were of no interest or out of our price range. Dorothy is a very intuitive agent, as well as a very warm and charming person, and she knew right away which places to show us. She was also great with the negotiations and with following up on utilities, keys, etc. once the deal was done. She made navigating the Hong Kong rental market somewhat of a breeze and I would wholeheartedly recommend her to anyone.

The flat I found was quite different from the one I had been originally looking for. Dorothy was able to adjust expectations from both the landlord and my side to find a mutually acceptable arrangement. I thank her for being of great assistance.

I came to Hong Kong with the expectation that finding the right apartment would be a tough slog. This had been the case in other big cities I've lived in. I was massively lucky to be introduced to Dorothy at the outset. She was incredibly organised, enthusiastic, knowledgeable and attentive to my preferences. Dorothy even remained incredibly upbeat and helpful after having to start our search all over again due to my shift in dates. Her insight and guidance made it easier to get a better perspective on what I was looking at. Unlike many agents, Dorothy was fully engaged and made sure my focus was not just on getting a good price or enough space, but practical things like being able to fit the requisite furniture and appliances, and making sure the security and location were good. I have and will in the future advise anybody I know looking for a place in HK to contact Dorothy.

I was looking for a place in HK as a pied-a-terre. Dorothy was very helpful in not only setting up several viewings, but also in helping me make up my mind. To top it off, she helped me get everything organized, from the utilities to the IKEA closet installation while I was traveling full time. If you need an agent who knows the general practice but also goes out of their way to help you, I can strongly recommend Dorothy.

Dorothy and OKAY.com exceeded my expectations in my search for a new flat. The whole process was very organized and quick. (We negotiated the price and signed the lease agreement on the same day as viewing the flat.) Dorothy was very professional and responsive and was not afraid to bargain down the price on my behalf. Dorothy also prepared a handover report and helped transfer the utilities to my name as part of her services. I will recommend her to all my friends.

I'm very satisfied with the services provided by Dorothy and the OKAY.com team. I would recommend my friends and colleagues to approach OKAY.com if they were looking for properties. In particular, the website was very user friendly. Dorothy was knowledgeable, efficient and understood my requirements immediately. It's important that I can trust the agent to negotiate the best contract for me.

We have known Dorothy Poon for 2 years now and there isn't enough I can say about how great she is. She has happily assisted us on two moves. She has gone above and beyond her normal job duties in order to make our move easier. She has served as our translator and sometimes our mediator. I don't think there is any other agent or agency that we would rather work with. Ms. Poon is a great find and we hope to keep working with her in the years to come.

I met with Dorothy twice to look for a flat in Hong Kong. I found her to be very organized and helpful. Both times I was given a list of the properties that were to be viewed outlining the property features. I found this quite useful as it's easy to forget what each property offered after viewing so many! After finding a flat I liked (even though above my budget) Dorothy told me she would help to get me the flat within my price budget as she knew how much I liked it. Dorothy spoke to the Landlord and after 2 days the flat was mine! She helped with many questions throughout the contract signing process and helped setup all the utilities. Dorothy was a great agent to work with and I highly recommend her to help with your flat search in Hong Kong.

Dorothy from OKAY.com was the first real estate agent we came across who understood what we wanted, and presented potential properties to us aligned with our requirements. The search functionality on the OKAY.com website made selecting properties more efficient. We were driven to a selection of properties on The weekend until we found the one we wanted. When an apartment had faults she was very open and honest about it. The best thing about working with Dorothy was her assistance after we signed the contract. She continued to help us set up the apartment by contacting workmen on our behalf and translating where required. She was always friendly and helpful. I would thoroughly recommend her to assist in your apartment search

Dorothy is the best real estate agent I've ever had the pleasure of working with. Finding an apartment is inherently a painful process, but Dorothy took all the pain out of it. She is professional, solutions-oriented, and always goes the extra mile for her clients. I am thankful for her help and attention to detail, and I'm confident that she will have many more satisfied customers.

Dorothy is the perfect service agent, always willing to accommodate our wishes and ideas. Nothing seems too much for her. And the best, she is totally patient and not interested in a quick fix. Perfectly customer oriented.

My cooperation with Dorothy from OKAY.com has been exceptionally pleasant and fruitful. In less than a week's time I went from a potential property visit schedule to a signed rental contract. Dorothy helped on everything including all the necessary documentation, communication with landlords and bargaining of the price to a reasonable level. While I was in Europe, she opened accounts at utility companies on my name, and I just had to sign everything at arrival and property handover. She is an excellent agent for a busy expat who does not have a lot of time to invest in search of the perfect apartment. I can definitely suggest her to my friends and colleagues.

Dorothy is the most diligent property agent we have ever met. She provided a lot of value-added services for us. Bespoke market situation analysis and best deal negotiation with the apartment owner coupled with ongoing status update sets Dorothy apart from other agents. Combining all these services, we can make our best decision in choosing the right apartment suitable for our family.

I arrived in HK only 2 months ago and needed to find somewhere that is close to work (in Wanchai) and would be a peaceful sanctuary when I return home from a busy day. This seemed an impossible task; but in the short space of a couple of weeks, Dorothy Poon sussed out my personal preferences and requirements. She was a joy to be with, sensitive to her clients' needs, and cared for us beyond the contract was signed and sealed. I recommend OKAY.com and Dorothy Poon as a consultant whole-heartedly.

Working with Dorothy from OKAY.com was a real pleasure. She went above and beyond to find me the right property and quickly understood what it was that I wanted in a home. I would highly recommend Dorothy to anyone looking for a place to live in HK.

She is been very professional and helpful. I would highly recommend her for those looking for an experienced and dedicated agent. She did all the works very simple for me and prepared all the documents.

I recently worked with Dorothy while looking for an apartment in Hong Kong. She was extremely responsive, thorough, and worked to find exactly what I was looking for. I would definitely work with her again.

I've moved several times over the years in Hong Kong and this was by far the easiest and most pleasurable experience I've had. The pictures on the OKAY website are accurate and the website is totally user friendly. Dorothy asserted no pressure whatsoever. She has a great intuition in understanding what I probably would like and treated people with respect and care. I found an apartment on the 1st day of looking. Got a great deal thanks to Dorothy. I think landlords trust her as much as the prospective tenants. She handled all the documentation and made the whole process seem as smooth as butter. OKAY is so much better than websites of old and Dorothy is just fantastic. Highly Recommended.