Chatswood Villa 萬翠花園

Jayde really listened to all of our requirements at the outset and requested my feedback after each viewing, which meant we didn't waste time viewing unsuitable properties. She is extremely knowledgeable about the HK rental market and the whole process, from consultation to signing, was extremely efficient and stress-free.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

We had a fantastic experience working with Susie during our apartment search. She was incredibly professional, patient, and thoughtful throughout the entire rental process. Susie went above and beyond to ensure our needs were met, providing us with thorough information and guiding us through negotiations seamlessly. What impressed us the most was Susie's dedication to follow through. She continued to show care and concern even after we moved into the apartment, ensuring our satisfaction and well-being. Her exceptional service and professionalism are highly commendable. We wholeheartedly recommend Susie to anyone in need of a reliable and outstanding property agent.