Pokfulam Court 碧林閣

We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.

Fiona is extremely excellent and very responsible. She took care of everything for Agreement including the utilities to the end. She is good at both English and Cantonese so that she could help us solve the issue even during the moving, i.e. we lost the stuff during the moving. We couldn't find it without her help. She is not only very reliable and responsible for her work, but she also has a excellent negotiation skill which makes both landlord and tenant satisfied. We could save time without unnecessary negotiation thanks to you. Beyond that, she did her best to understand our requests and followed up so we could find out the new space earlier than we expected. While others support the basic work for clients like Agreement and utilities, she assisted us to settle down on new home softly and quickly. We really appreciate her help.

Helena is polite, patient, professional and detail-oriented. She consistently provides advice to the client’s best interests. She never put pressure or remarks that are inappropriate. We feel comfortable and trust Helena’s professional service.