Very attentive understanding our needs and then ensuring that these are covered.
4.5 / 5.0
Mrs. Surj BAHRA
劉曉雪
I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with.
As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.
5 / 5.0
Xu Minji
潘慶秋
Moving from Australia to Hong Kong with our dog, we had several non-negotiable criteria for an apartment and required a secured lease before we arrived. Several other agents were not able to assist, however Dorothy was by far the most helpful and diligent agent we encountered. Dorothy found an apartment that met all of our criteria and promptly arranged the lease and utility connections. I cannot recommend her services highly enough.