The Mount Austin (House)

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

Tommy is very attentive and listens intently. He has helped me tremendously the last couple of weeks and I could not fault his service. Highly recommended.

We had only 2 days to find our new house in Hong Kong. Andrea quickly understood what we were looking for. She selected only houses which matched with our criteria. Andrea is super professional, everything was prepared, no waste of time and we did it! We found the perfect match thanks to Andrea. Cherry on the cake, when we moved in, we found a bottle of champagne with a lovely message from Andrea. « Home is not a place, it’s a feeling » and it’s true!