Lijiang

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

After 4 years in Hong Kong and countless real estate agent interactions, I thankfully found Jayde. Jayde was wonderful to work with - very positive, diligent and perhaps most importantly, patient! She’s incredibly knowledgeable about the market and different neighborhoods in Hong Kong, which is incredibly helpful when you aren’t quite sure where you want to live. Every listing she put forward for my consideration was in line with my needs and appealing. She really listened to my feedback after viewings which saved us both time and energy and allowed us to more quickly narrow in on the perfect home. She was helpful every step of the way, from the offer letter to the actual handover. I would definitely work with her again and would recommend her to friends whether they are new to the Hong Kong real estate market or veterans.

We were introduced to Chris by a mutual friend and he has delivered everything we had hoped to have when looking for our first apartment in HK. From the first meeting where we outlined our requirements he was diligent and focused in finding the right apartment without wanting us to spend too much time looking at places he knew we wouldn’t like. Chris has been a true professional throughout, always ready with a smile and a good morning. He has worked hard on our behalf and we are grateful to have met him and OKAY.com. We will continue to have him as our partner and recommend both him and OKAY.com to all our friends.