The Staunton 昇寓

Shirley was very professional, proactive and patient with me when I was looking for a property to purchase. Still remember she called me up right away after she was assigned to help me. During the phone conversation, she would ask me questions about my criteria, told me what I should be looking for in my case and budget. She then sent me a list of property that we would be viewing within a couple of days. During each viewing, she would tell me what I should be checking, small things that she observed and told me the pros and cons of each property. I’ve learnt a lot of profession tips from Shirley after all the property viewing trips. I really appreciate her sincerity and her help during the entire process.

Soi was incredibly personable, professional, unflappable and committed to creating a smooth transaction from the moment I got off the plane, to well after the signing. I arrived with only a few days to find a place. But Soi was well organized and made me feel like I was her only client, meeting me over the weekend and with little notice during the week to see and re-see houses. Soi very quickly honed in on what I was looking for, and that helped things move along. Once we zeroed in on a decision, I felt Soi was very much on my side in negotiating with the landlords. It was obvious Soi has a very deep knowledge of the Clearwater Bay and Sai Kung areas, and I am sure other areas, too. While we were out looking, if I happened to see a house that wasn’t on the list but looked empty, Soi seemed to magically have the number for the owner. We are really happy and I can say with confidence that Soi is a big reason why. I would recommend her strongly to anyone looking for real estate advice.

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!