Laguna Verde - Phase 5 Ocean Vista-Tower 23A 海逸豪園5期 - 翠堤灣-23A座

Shirley was very professional, proactive and patient with me when I was looking for a property to purchase. Still remember she called me up right away after she was assigned to help me. During the phone conversation, she would ask me questions about my criteria, told me what I should be looking for in my case and budget. She then sent me a list of property that we would be viewing within a couple of days. During each viewing, she would tell me what I should be checking, small things that she observed and told me the pros and cons of each property. I’ve learnt a lot of profession tips from Shirley after all the property viewing trips. I really appreciate her sincerity and her help during the entire process.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

Alan fully grasped our requirements and was able to find a great selection suitable properties. He was then very patient with us whilst we got to offer stage and then ultimately to key handover! Throughout the entire process, Alan has been a great sounding board .... I cannot recommend him highly enough!