Grenville House-Block IJ 嘉慧園-IJ座

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Our experience with Andrea couldn't be more different to what we experienced with other agents who were pushy and had bad follow up. Andrea listened and asked good questions about our lifestyle and needs/wants, more importantly, every time we stepped into a property, she was as engaged as us and would look around and check the place thoroughly to make sure there were no unpleasant surprises. Her friendliness, good nature and thoroughness made her a pleasure to work with, and most importantly, extremely good company when going about the punishing business of finding your dream apartment. I would recommend Andrea wholeheartedly!

I've always found moving house very stressful, but working with Amelia meant this was my smoothest move to date. She arranged viewings one day after we first connected, and my new lease was signed just two days later! She negotiated well on my behalf to secure a more favourable deal. She also arranged the movers for me. This was a huge bonus, as otherwise I would have had to wait longer to secure an appointment. She was very thorough in noting any defects in my new flat. Amelia also organised the transfer of utilities to my name which was another huge help in the run-up to moving day. I have been in my new place for a week now and am very happy here. I strongly recommend working with Amelia: she minimised the stress in the entire process and in addition to being an absolute professional, was very fun and easy to work with.