Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
孫榐彤
We were very impressed with Ruby's knowledge of the market, attention to detail and particularly, the time that she took after the sale had completed to ensure that we were able to move in and enjoy the property without any trouble. Usually, the agent is difficult to contact and of no help once they have closed the sale, but Ruby was there all the way through, even to the point of following up days after we had moved in to solve a couple of minor issues. We would certainly recommend Ruby.
4.6 / 5.0
Expat professionals (lived in HK for 20 years)
Susie Staunton
Working with Susie as my real estate agent was a genuinely fantastic experience. She was quick with responses, and her offering of properties to consider was diverse, which helped me immensely in my search. Her patience stood out remarkably when I was oscillating on my decision regarding my current flat, which required multiple visits, a period of indecision, and eventually moving in with my two children. Susie is the go-to real estate agent for anyone searching for a new home; her professionalism and understanding set her apart. If I, my friends, or clients ever need to find a property in the future, Susie will undoubtedly be my first point of contact. I couldn't recommend her more.