City One Shatin - Site 1-Block 5 沙田第一城1期-5座

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Very professional, very comfortable to talk to and visit tour , very nice and pleasant person , very helpful. I finely didn’t move but yes I will definitely contact Susie next time I will look for a other apartment . Thank you Susie!

It was a great pleasure to lease our apartment with Flo from OKAY. She was extremely well organized and we were amazed by her paperwork and efficiency! We were pleased to see her dedication and commitment- how she meticulously went through all details to make sure that all utilizes are set up and in proper working condition on behalf of the tenant. She is extremely knowledgeable about the area and potential properties that are available on the market. We will surely recommend her to all our friends :)