Chianti - The Lustre (Block 5)-Block 5 尚堤 - 翠蘆 (5座)-5座

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

My partner and I had been looking for a new apartment via another agent/firm for multiple months and were ready to give up hope. We found it impossible to find an apartment that 1) ticked most of our boxes and 2) was even remotely within our price range. Fortunately for us Sonam knew exactly what we were looking for and proactively showed us an apartment that we immediately loved. Could not be more grateful for her proactivity and resourcefulness in helping us find our dream apartment.

Shirley is a very professional person, she understood well our needs, and was always looking for new apartment to show to us. She was very efficient in helping negotiate the purchase agreement, and reach a deal quickly. She is a very nice and open personality, we had great pleasure to have her as our agent.