Kerstin was very attentive and went out of her way to understand our specific needs/requests She worked hard to communicate with potential LandLords/Renters to answer questions / provide responses to any asks that we had As non-HK natives, Kerstin also provided expert guidance on the rental process (inc legal process/contracts etc) and kept us well informed along the way! Thank you so much Kerstin for helping us find our new home!