She was very efficient in setting up all the viewings and giving me a sense of what’s out there. I can also tell she’s cultivated a lot of relationships with her clients so that she could give me almost first access to some of the available units. She was always super responsive and very proactive about letting me know what I should do or consider.
5 / 5.0
Ms. Jenny LEE
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
李淑燕
Seamless experience and Shirley was always available and very patient with us.