South Horizons-Yee Lok Court (Tower 13) 海怡半島-怡樂閣 (13座)

Jane knows the HK market very well and was an excellent judge of the types of places I was interested in. This means I didn't waste time and I didn't need other agents. Jane was very warm and friendly and very professional. She was always at a viewing ahead of time and had already looked at the place in detail. I hate to be competing with the agent to look! Jane left me to view in peace and then had lots of pointers afterwards to help me assess suitability. She also made room plans for me of the flat I was interested in and this was very helpful. Jane had good knowledge of negotiating and how different landlords are open to different types of offers. This was very helpful. I would thoroughly recommend Jane.

Maybe it is our fortune to meet LaLa and she helped us a lot to purchase our dream house finally after several difficulties. She is different from the other property agents, she is helpful, friendly, kind and responsive. We appreciate her professional attitude and treat her as our friend. We will find her to help us again in the future with no doubt.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben