genuine care, efforts to make deal happening, good english communication, making time for adhoc schedules
4.5 / 5.0
Ms. Jessica Hur
He has been very helpful and professional during the whole process. Very prompt responses to all my questions. I have also really appreciated that he only showed me properties which met all my requirements.
4.9 / 5.0
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!