She is thorough, patient, gentle. She was a very pleasant person to work with. She put our home in her heart and I know she did her research for us and showed us places that were suitable.
4.5 / 5.0
Shirley has been extremely helpful to assist us to research our home on the South Side. We encountered a difficult situation that our Landlord wished to renovate the building and we have to leave our premises for a few months. Despite the difficulties to search for a short lease, Shirley has been extremely diligent to assist us. I am sure will introduce her to my friends for home searching.
4.9 / 5.0
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?