FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.
4.6 / 5.0
Mr. David ZEBROWSKI
Fiona Chan was excellent to work with and made our property search and our move to Hong Kong so much smoother than we had expected. Fiona was professional, hard-working, flexible and went out of her way to help us. We would have not hesitation recommending her to others
4.8 / 5.0
She is thorough, patient, gentle. She was a very pleasant person to work with. She put our home in her heart and I know she did her research for us and showed us places that were suitable.